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Introducing listening247: A New Chapter in Our Journey of Innovation
listening247 September 2024

Introducing listening247: A New Chapter in Our Journey of Innovation

  Blog Post   Introducing listening247: A New Chapter in Our Journey of Innovation             Today marks ...

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Apple's Ad Gamble: A listening247 Deep Dive into Consumer Sentiment
Social Intelligence May 2024

Apple's Ad Gamble: A listening247 Deep Dive into Consumer Sentiment

The Apple Ad Controversy – A Lesson in Listening to Consumer Voices   In a recent advertising blunder, Apple has faced significant ...

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The Complete Story of listening247's NSS™ Score and Its Strategic Imperative
listening247 March 2024

The Complete Story of listening247's NSS™ Score and Its Strategic Imperative

  Blog Post   The Complete Story of listening247's NSS™ Score and Its Strategic Imperative               ...

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listening247's Serbian Team: A Force of Talent, Collaboration, and Innovation
listening247 June 2023

listening247's Serbian Team: A Force of Talent, Collaboration, and Innovation

  Blog Post   listening247's Serbian Team: A Force of Talent, Collaboration, and Innovation               At ...

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How Banks Can Utilize Social Media Listening to Mitigate Loan Defaults - An Early Warning System for Risk Management
Banking June 2023

How Banks Can Utilize Social Media Listening to Mitigate Loan Defaults - An Early Warning System for Risk Management

Introduction   In an increasingly digital world, social media platforms have transformed the way individuals connect, share information, and express opinions. Banks ...

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Beyond GPT-4: The Distinctive Value of Text and Image Analytics in Sentiment and Topic Labelling
Business Intelligence May 2023

Beyond GPT-4: The Distinctive Value of Text and Image Analytics in Sentiment and Topic Labelling

In today's fiercely competitive business landscape, companies are constantly seeking ways to gain an edge over their rivals. Among the various capabilities ...

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Evaluating Social Media Campaigns:  Why Traditional Surveys Fall Short and What to Do Instead!
Social Media May 2023

Evaluating Social Media Campaigns: Why Traditional Surveys Fall Short and What to Do Instead!

  Blog Post   Evaluating Social Media Campaigns: Why Traditional Surveys Fall Short and What to Do Instead!         ...

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Discover the Secret to Predicting Consumer Trends Before Your Competitors
Business Intelligence May 2023

Discover the Secret to Predicting Consumer Trends Before Your Competitors

The discovery of emerging trends has become increasingly important in recent years. Product development and innovation executives are constantly searching for ways ...

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Who Should Own Your NPS Tracker? CX or Insights Teams?
Business Intelligence April 2023

Who Should Own Your NPS Tracker? CX or Insights Teams?

According to research by Forrester, 53% of companies worldwide have a dedicated CX department, while the remaining companies may integrate CX responsibilities ...

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Revolutionize Your Contact Centre with AI: Top 5 Reasons Why You Need It Now
New Techniques April 2023

Revolutionize Your Contact Centre with AI: Top 5 Reasons Why You Need It Now

  Blog Post   Revolutionize Your Contact Centre with AI: Top 5 Reasons Why You Need It Now         ...

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