AI POWERED 360º CX MEASUREMENT
Get a complete view of the customer journey by integrating your own data with social intelligence.
Get a complete view of the customer journey by integrating your own data with social intelligence.
Unmatched sentiment and semantic (topic) accuracy at over 80%, calculated and verified by clients and partners and also third parties.
Automated analytics in any language, without sacrificing accuracy, to reach customers across the globe.
Proprietary model with 14 basic emotions uncovers how they feel about you, beyond just positive and negative sentiment.
Cutting-edge theme detection adds deeper insight from all images in social media posts. Otherwise, two thirds of valuable information is missed.
listening247 was used by Carlsberg for a digital campaign evaluation, in an effort to measure the success of a YouTube campaign in terms of shares. listening247 was ...
Anders Nyberg, International Insights Director, Carlsberg
SABMiller asked DigitalMR to annotate social media posts about beer with sentiment. The precision of the listening247 report was 87% - as measured by an independent 3rd party ...
Piotr Stefan Szymski, Market Intelligence & Insights Director, SABMiller LatAm
DigitalMR has produced a social media listening report for our product category that covered user posts on public websites in 6 different languages including German where the ...
Maud Legagneur, Global Brand Manager, Oral Care, Procter & Gamble Geneva
We found the listening247 report delivered by DigitalMR to be very useful in gaining a better understanding of the social media landscape around the watch market. The ...
Peter Stas, CEO, Frederique Constant
DigitalMR has definitely met and even exceeded our expectations in the listening247 report delivered for Green Cola in Greece. We were particularly impressed with the 85% sentiment ...
Pericles Venieris, CEO, Green Cola
