listening247
Lead Your Social Media Narrative
With unmatched sentiment accuracy in every language, listening247 doesn’t just show you what people think — we craft the content that helps you respond, reshape opinion, and lead the conversation. Insight in, impact out.
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listening247 transforms the way brands engage with their audience, combining AI powered automation with unparalleled research intelligence. From insights that generate impactful digital campaigns to advanced analytics that reveal hidden opportunities and new target audiences, we empower businesses to stay ahead in a fast-evolving digital landscape.

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How listening247 works

At the core of listening247 is a Data Engine, powered by over 120 AI models. This engine decodes customer opinions to create powerful brand content. listening247 gathers billions of data points from real conversations, transforming unstructured data into actionable insights and engaging posts/Ads.

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Blow the competition away with automated content creation

Harness the power of social listening to create content that truly resonates. By analysing audience conversations, trends, and sentiment, we generate precision-crafted campaigns tailored to your audience’s needs, maximising engagement, loyalty, and ROI.

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Build campaigns that count with intelligent data

Move beyond raw data with actionable intelligence that drives smarter decisions. Our platform deciphers complex data sets, uncovering meaningful insights that empower you to refine strategies, enhance your outcomes, and unlock new growth opportunities.

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Create your own future with intelligent automation

Seamlessly blend social listening, actionable insights, and predictive analytics to stay ahead in an ever-changing digital world. From crafting content that speaks directly to your audience to uncovering trends and opportunities before they emerge, our solutions empower your brand to innovate, adapt, and lead with confidence. This unified approach ensures your strategies are not only data-driven but also future-ready.

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INSIGHTS
Our Thinking
Gen AI for Agency Growth – How DataVinci Empowers Our Partners
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Unlocking New Revenue Streams with Unstructured and Unsolicited Data Using AI
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Transforming Insights: How Agencies Can Harness Unstructured Data
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The Social Listening Revolution: How African Banks Can Leverage Social Intelligence for Success
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Explore Fashion Brand Health with Our Exclusive Webinar On-Demand
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AI for Insights : State of the art & future
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Embracing the AI Revolution and the Opportunities it Brings
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Michalis A. Michael, CEO at listening247 Attending ESOMAR Congress 2024: Mind | Myth | Machine in Athens
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listening247 Launches DataVinci: A Game-Changing AI Solution for Intelligent Data Analysis and Content Creation
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DMR Unveils Exciting Rebrand to "listening247"
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UK Elections - Voter Opinion on Social Media is Telling a Different Story than the Polls
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The Predictive Power of listening247 in the South African Elections
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listening247 Welcomes New Starters and Announces the Formation of New Teams Following Successful Funding Round
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Michalis A. Michael, CEO at listening247, Recognised as a Top 50 Global Thought Leader and Influencer on Predictive Analytics
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Swiss Banks: What is the impact after the Credit Suisse collapse?
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Nikkei: Israel and Hamas Conflict Analysis
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The Economist: Popularity of Israel Vs Palestine on social media
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Unveiling listening247's new AI feature for social listening
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ChatGPT Vs Machine Learning
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Unlocking the power of CX for business growth with multilingual AI analytics
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INSIGHTS
What People Say …
Klaus Oberecker
Managing Partner - MindTake
“We at MindTake are delighted to join the communities247 family and look forward to making the most of its potential for qualitative research in our projects across central and southeastern Europe. We have so far used the platform in projects that required both real-time discussions and reflective diary reports, and are especially keen to use its capabilities to expand our use of rich-media in brand and impact assessments.”
Simon Carpenter
CEO - Merlin Communications (UK) Limited
“listening247 has been our preferred platform supplier for online qualitative research and surveys for both short and long term research communities, worldwide. As an ex Global Head of Insight and Customer Experience for a Fortune 500 company, I take performance levels and service very seriously and I can only say that I would award listening247 a full five stars on both. They are a delight to work with, utterly dependable. I have no hesitation in recommending them.”
Tom Molnar
Co-Founder and CEO - GAIL'S
“The listening247 Brand Health Tracking Dashboard has unveiled previously untapped customer perspectives, extending our understanding by accurately collecting and presenting back to us unstructured and unsolicited data that we could not previously access.”
Lucy Stewart
Head of Global Customer - Vivobarefoot
“As a brand, we are new to social listening. Like many we track positive and negative posts, engagement, sharing and reach, we haven’t previously taken this to the next level. Understanding NSS (‘Net Sentiment Score’), and how our customers or those interacting with us actually feel is imperative to being a Customer First Brand, and elevating the experience and products. Michalis and the team have been flexible, collaborative and hugely forthcoming in building reports and knowledge which works for us, and rather than just showing data, actually providing insights which are digestible and actionable."
Piotr Stefan Szymski
Market Intelligence & Insights Director - SABMiller (Currently With Meta)
"SABMiller asked listening247 to annotate social media posts about beer with sentiment. The precision of the listening247 report was 87% -as measured by an independent 3rd party appointed by SABMiller. The listening247 machine learning models were used to annotate approx. 30,000 posts from 3 Spanish speaking countries in Latin America in an automated way, with positive, negative, or neutral sentiment towards a number of beer brands. Previous results (using a social media monitoring tool) had reached a sentiment precision of 44% which made the measurement useless."

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