Webinars
Webinar
Explore Fashion Brand Health Insights
In the dynamic world of luxury fashion, understanding the health of your brand is essential to maintain and amplify your market position. With insights often hidden in plain sight within the unsolicited opinions of your customers, knowing how to access and interpret this data can set your brand apart in the competitive landscape. We are delighted to inform you that Justin Stead, the esteemed chairman of 5 fashion brands and former CEO of Radley London and Watches of Switzerland, was our special guest speaker at our recent webinar held on April 25th. This webinar is no longer constrained by schedules or time zones. You can now watch it at your own convenience and uncover the secrets to leveraging real-time customer insights that go beyond traditional market research methods like surveys and focus groups.
Why You Should Attend:
Don't miss out on this valuable opportunity to learn from real-world examples of successful luxury brands leveraging unsolicited customer feedback to achieve impressive results. Unlock powerful techniques for gathering and analyzing customer opinions from various online platforms, providing invaluable insights for optimizing your brand's standing and identifying areas for improvement within the luxury market.
Our Esteemed Presenters:
Michalis A. Michael, CEO of listening247:
Michalis is an expert in digital monitoring and social intelligence with extensive experience in transforming data into actionable business insights. Under his leadership, listening247 has developed cutting-edge solutions like the Brand Health Tracking, which helps brands monitor their performance and reputation across various channels.
Justin Stead, Chairman of 5 Fashion Brands:
Former CEO of Radley London and Watches of Switzerland, Justin maintains current chairman roles with five leading fashion brands. Justin possesses a very unique, global perspective not only in the business arena but in how to inspire and motivate small and large groups of people to achieve objectives previously thought to be impossible, especially when it comes to luxury brands.
Webinar Highlights:
1. Harness the Power of Unsolicited Opinions: Learn the techniques to collect and analyse customer feedback continuously streaming from online platforms such as reviews, social media, and beyond.
2. Transform Raves & Reviews into Brand Assets: Identify and use positive feedback to strengthen your brand's prestige and nurture a dedicated base of luxury consumers.
3. Pinpoint Areas for Improvement: Dive deep into customer sentiment to detect and address underlying issues, refining your brand's approach to meet luxury market standards.
4. Generate Actionable Insights for Strategic Growth: Convert customer opinions into practical strategies that foster innovation and propel your brand's success in the luxury segment.
5. Benchmark Your Brand Health Effectively: Understand how your brand stacks against competitors with a comprehensive net sentiment analysis.
6. Engage & Safeguard Your Brand Online: Develop skills to interact with customers effectively, safeguarding your brand's reputation and encouraging positive engagements.
Ideal for:
1. Luxury and fashion brand owners and managers seeking to elevate their brand strategy.
2. Marketing professionals and product development teams looking for deep insights into luxury consumer behaviour.
3. Anyone in the luxury sector aiming to enhance their understanding of the market and their customers.
Don't let timing hold you back from transforming your brand management strategy. Watch the webinar now and start applying these insights to unlock your brand's full potential in the luxury market
P.S. Have questions about the webinar? Contact us at: info@listening247.com. We're happy to help!